Returns & Exchanges Policy
At zBTFD Records, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, sealed condition. Please note that opened media such as vinyl records or CDs cannot be returned unless a manufacturing defect is present.
Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Pack Securely
Place the items in their original packaging, ensuring all protective materials are included to prevent damage during transit.
Ship the Item
Attach the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing